Los AngelesPrivate property operationsConfidentiality standards

Private property management, made clear

Your property. Every detail. Clearly managed.

A private workspace for owners and estate teams. Keep repair photos, your House Manual, and recurring maintenance together—so the right people know what needs attention.

One clear record for every issueQualified review for important decisionsClient control over every provider choice
Contemporary Beverly Hills estate at blue hour
BUILT FOR PRIVATE ESTATESA simple system for repairs, records, and team follow-through.

1. Take a photo

2. Receive a reviewed next step

3. Choose the provider and track the work

How it works

From a problem in the home to a clear action plan.

No technical training is needed. A house manager can use a phone to start the process, and the owner keeps control of every decision.

01

Report the problem

Take a photo, choose the room, and add a short note.

02

Get it organized

The system keeps the photo, visible details, safety answers, and history together.

03

Review the next step

A person reviews important decisions before provider options are shown.

04

Choose and track

Use your own vendor or review an eligible option. Then follow the work to completion.

WHAT YOU RECEIVEA private client portal your property team can use from a phone or computer.
  • Photo issue records
  • Reviewed next steps
  • Tasks and property assets
  • Provider information
  • Repair history

See the product

This is what your property team receives.

A secure workspace with five clear areas: Issues, Tasks, Equipment, Providers, and Team Access. The examples use fictional information.

Book a live walkthrough
01
Report an issueTake photos and add a short note
PRIVATE ESTATENew issue
Senior estate manager documenting a visible property issue
Guest bathroomVisible moisture below vanityReview issue details
What the manager does

Answer a few safety questions, take focused photos, choose the room, and review the details before sending.

  • Photos stay with the issue
  • Ordinary photo metadata is removed
  • Urgent safety answers stop the normal process
02
Review the visible problemSee what is known and what still needs checking
PRELIMINARY ASSESSMENTAwaiting qualified review
VISIBLE OBSERVATIONMoisture beneath cold-water supply connection
LIKELY TRADEPlumbingCONFIDENCEModerate
Onsite confirmation required

The image does not establish the concealed source or final repair scope.

03
Approve the next stepCreate a clear request before calling a provider
WORK ORDER · REVISION 03Approved

Inspect supply connection and confirm source

  1. 01Document dry baseline and affected cabinet area
  2. 02Confirm valve, connector, or fixture source
  3. 03Return proposed scope before authorization
Client approval requiredReady for provider review
04
Track the propertyIssues, tasks, equipment, providers, and team access
DEMO PROPERTY 01

Operations overview

Authorized workspace
OPEN ISSUES03
ACTIVE TASKS08
ASSETS47
PROVIDERS12
ITEMOWNERSTATUS
Guest bath vanityEstate managerReview ready
Pool heater serviceFacilities leadScheduled
Generator inspectionChief engineerDue Friday

Fictional product demonstration. No client property, household identity, address, or confidential operating record is shown.

Inside the private workspace

Less searching. More considered care.

A well-run home depends on details that are easy to find. Preview the expanded web workspace for planned maintenance, property knowledge, and a lasting service record.

01 / PLANNED CARE

A clear plan for every season.

Move between month, week, and agenda views. Connect recurring care to equipment, assign responsibility, and see what needs attention.

  • Custom maintenance intervals
  • Upcoming and overdue work
  • Completion and linked service history
02 / PROPERTY KNOWLEDGE

A place for every system.

Keep individual equipment records, approved emergency instructions, and service details together. Your original House Manual notes remain available.

  • Searchable systems and equipment
  • Property-specific emergency reference
  • Service dates, costs, and private attachments
WORKING WEB-WORKSPACE PREVIEWView full size ↗
Working development calendar with fictional maintenance schedules in week view
Captured from the functioning development workspace using fictional sample records. This is a preview of the expanded web experience.
03 / AI ESTATE CONCIERGEComing soon · not enabled

A focused view of what needs attention.

The upcoming Estate Concierge is designed to answer questions using approved maintenance information and repair-status counts for your authorized property.

Written answers first, with optional local voice where supported. Photos, documents, private notes, and access codes are excluded. Concierge access will become available only after its separate launch.

Who uses it

One clear process for everyone responsible for the property.

The house manager reports. An authorized person reviews. The client chooses the provider.

Senior estate manager documenting a visible issue beneath a bathroom vanity01 / HOUSE MANAGER

Report the problem.

Take the photos, choose the room, answer the safety questions, and add a short note.

Two senior estate operations directors reviewing a property record as equal peers02 / AUTHORIZED REVIEWER

Approve the next step.

Review what is visible, what is still uncertain, and what a professional should confirm onsite.

Three senior property operations professionals reviewing a provider scope together03 / SERVICE PROFESSIONAL

Start with a clearer request.

Use your own vendor or review an eligible option. The client decides who to contact and what to approve.

Built for the whole property

One simple system, from the main residence to the rooms behind the scenes.

Use the same clear process for interiors, outdoor areas, smart-home systems, service spaces, and additional residences.

Malibu coastal estate overlooking the Pacific Ocean
COASTAL ESTATESKeep every property organized without public exposure.
Refined contemporary interior of a private luxury residence
INTERIORSShow exactly where the issue happened.
Luxury estate pool and outdoor living area
OUTDOOR AREASTrack pools, grounds, and outdoor repairs.
Organized private estate smart-home and audiovisual control room
SMART-HOME SYSTEMSKeep important equipment records easy to find.

Everything in one place

Report the issue. Decide what happens. Track the work.

Owners, house managers, and approved staff see the same current record without sharing confidential property work through scattered texts, camera rolls, and spreadsheets.

01 / REPORT

Show what is wrong.

Take focused photos, answer simple safety questions, choose the location, and add a short note.

See Photo Repair Help
02 / DECIDE

Know what should happen next.

Keep visible details, reviewed guidance, approvals, and the work order in one clear record.

See the product screens
03 / TRACK

Keep the work moving.

Organize open issues, tasks, equipment, providers, responsibilities, and repair history.

See Property Operations

Choose how to start

Four clear ways to improve how your property is managed.

Choose a done-for-you property manual, the private software platform, a hands-on property review, or downloadable training and templates. If you are unsure, begin with a private walkthrough and we will recommend one appropriate path.

RECOMMENDED FIRST STEPBook a private walkthrough before choosing a service.

We confirm the operating problem, property scope, and decision-maker before requesting detailed records or recommending an engagement.

Book a private walkthrough
03 / HANDS-ON SERVICE

Property Operations Review

A 30-day review of how one residence is managed. You receive a clear map of maintenance, vendors, responsibilities, information gaps, and next priorities.

Two engagement levelsfrom $7,500Remote/hybrid review · Los Angeles on-site review from $12,500
See the 30-Day Review
04 / DOWNLOADABLE TOOLS

Training & Templates

Editable maintenance, vendor, equipment, project, procedure, and owner-reporting files with a step-by-step setup guide for one property team.

One-time purchase$499One household or estate portfolio under the same principal ownership
See what is included

Built from real property experience

Created by someone who has managed complex private homes.

Private estate manager conducting a property walkthrough with a tablet

Maoloude Toure built Private Estate from more than 18 years in private service and more than 12 years managing multiple estates across Beverly Hills, Malibu, and greater Los Angeles.

That work included staff, vendors, preventive maintenance, valuable equipment, major projects, owner reports, smart-home systems, and emergency response.

Private onboarding. Clear responsibilities. Qualified-reviewer decisions. Minimum necessary information.

Read the founder story

Starting is simple

Your private workspace can be ready in four clear steps.

We confirm the fit before asking for any detailed property information.

  1. 01

    Book a private demo

    Tell us which property-management problem you want to solve.

  2. 02

    Confirm the right setup

    We agree on the property, users, scope, and confidentiality rules.

  3. 03

    Invite your team

    We create the private workspace and send secure account invitations.

  4. 04

    Start using the platform

    Your team begins reporting issues, assigning tasks, and tracking work.

Private property platform

See how one photo becomes a clear next step.

Book a confidential demonstration for your residence, estate portfolio, family office, or authorized property team.